Help Center
Questions, answered
Everything you need to know about your account, deposits, earnings and withdrawals.
01Getting started
How do I open an account?
Click Register, fill in your full name, username, e-mail address and a password, accept the Terms and Conditions and press Create Account. Registration is free.
Who can become a member?
Anyone of legal age in their country, and in all cases at least 18 years old. We reserve the right to accept or decline any membership, as described in our Rules.
May I open several accounts?
No. Each member may hold one account only. If we find that one member has more than one account, the entire funds will be frozen.
02Deposits & earnings
How do I make a deposit?
All deposits are made through the Members Area:
- Log in to your account.
- Open Make Deposit.
- Choose a plan, enter the amount and pick a payment method.
- Confirm and complete the payment.
Which payment methods do you accept?
The payment methods currently available are listed on the Make Deposit page of your account, together with the deposit range of each plan.
How long does it take for my deposit to be added?
Your deposit is added to your account as soon as the payment is received, and your plan starts from that moment.
How is my profit calculated?
Every plan pays a percentage of your deposit daily for the duration of the plan, and the profit is credited to your account balance.
Each plan's rate, term and deposit range are listed under Investment Plans.
Do I get my deposit back?
Yes. When a plan ends, your full deposit (the principal) is returned to your account balance.
Can I make additional deposits?
Yes. You can open more deposits at any time; each one runs separately in its own plan.
03Withdrawals
How do I withdraw my funds?
Log in, open the Withdraw section and request the amount you want. The funds are sent to the payment account saved in Edit Account, so add yours there first.
Is my profit paid directly to my wallet?
No. Profits are collected in your account balance, and you can withdraw them at any time.
How can I follow my withdrawal?
Every request and its status is listed in Withdrawals History in your account.
04Account & referrals
How can I change my e-mail address or password?
Log in and open Edit Account. You can update your e-mail address, password and payment accounts there.
I forgot my password. What should I do?
Use the Forgot password link, enter your username or e-mail address, and you'll receive your account information by e-mail.
How can I check my balance?
Your balance, active deposits and earnings are available in your account 24 hours a day, 7 days a week.
How does the referral program work?
Share your personal referral link. When someone registers through it and makes a deposit, you earn 3% commission. Commission is credited to your balance.